About Palma Real Hotel & Casino
Palma Real Hotel is situated in a tranquil residential area just a five-minute walk from the city center of San José, the capital of Costa Rica. Our hotel and casino are only 15 minutes from Juan Santamaría International Airport and provide easy access to San José’s main businesses, shopping and leisure areas.
In 2010 the hotel was renovated and presently boasts very modern facilities and many services, especially for guests visiting San José on business. The hotel has a fully-equipped business center with internet access, photocopiers, fax, and messenger service. In addition, it has comfortable and spacious rooms that will make your stay relaxing and pleasurable.
The Palma Real hotel has obtained the Sustainability Certificate, issued by the Instituto Costarricense de Turismo ICT, which helps to preserve one of the most virgin destinations in the world.
We have a code of ethics and sustainability policy available to all our guests and collaborators.
Generate a personalized and professional service for internal and external customer satisfaction, based on a system of constant training and motivation that generates the passion and commitment in the service.
To be a hotel categorized by its excellence in the treatment and service, as a boutique hotel where the clients leave with their expectations satisfied and waiting to return.